FAQs
Quick answers about ordering custom workwear, uniforms and teamwear from Workwear Mart. Can't find what you need? Contact us or use the chat button.
Frequently asked questions
What is Workwear Mart?
Workwear Mart is an Australian-owned supplier of custom workwear, uniforms and teamwear, based in Melbourne, Victoria, with 8 years in the uniform and garment decoration industry. We supply polos, shirts, T-shirts, hoodies, jackets, pants, hi-vis and headwear from brands such as JB's Wear, AS Colour, Winning Spirit, Legend Life, Biz Collection, Australian Industrial Wear and Gildan. Embroidery and DTF printing are done in Australia, and we deliver Australia-wide.
Who do you make uniforms for?
Trades and construction crews, corporate and office teams, hospitality venues, schools, sports clubs, healthcare and cleaning businesses, and anyone who needs branded clothing for staff, events or merch.
How does ordering work?
Choose your garments, enter quantities per size and colour, and upload your logo. We send a measured artwork proof within 1 to 3 business days. Nothing is embroidered or printed until you approve the proof. Production usually takes 1 to 2 weeks after approval, then we deliver to your door.
Can I see my logo on the garment before I order?
Yes. Upload your logo on any stock garment's product page to see an instant mock-up, and you can move and resize it. You also get a measured proof before production. See our free logo mock-up page.
Should I choose embroidery or printing?
Embroidery is stitched into the fabric and is the most durable choice for chest logos on polos, shirts, jackets and caps. Printing (DTF) suits large back designs, fine detail, gradients and many colours, and it is lighter on thin fabrics such as T-shirts and singlets.
What logo file should I send?
A vector file (PDF, SVG, AI or EPS) gives the sharpest result. A large, high-resolution PNG also works. A small or blurry image prints small or blurry, so send the best version you have. We flag obvious problems on your proof.
Can I mix sizes and colours in one order?
Yes. Enter quantities for each size and colour on the product page. Your logo is applied to every garment in the order, and one proof covers them all.
How do I choose the right size?
Where the manufacturer publishes a size chart, it's on the product page in centimetres. Measure a garment that fits well and compare it with the chart. If a product has no chart, ask us and we'll send the measurements before you order. Fits vary between brands. Because you choose the sizes, sizing isn't covered by our returns policy.
Do your hi-vis garments meet Australian standards?
Each hi-vis product page lists the standard the manufacturer says the garment meets, for example day, night or day/night use. Check it against your site or client requirements before ordering. We place logos on the fluorescent fabric, not on reflective tape.
Do you deliver to my area?
Yes. We deliver Australia-wide, to metro and regional addresses. Uniform deals include free delivery.
Can I re-order later for new staff?
Yes. We keep your approved artwork on file, so re-orders match your original uniforms.
What if something is wrong with my order?
If we made a mistake, a garment is faulty, or your parcel is lost or damaged in transit, we'll put it right. Start a request with photos on our returns page within 7 days of delivery. Sizing you chose, print results caused by artwork you supplied and anything on the proof you approved aren't covered. Your rights under the Australian Consumer Law always apply.
How do I contact you?
Call 0476 644 922, email info@workwearmart.com.au, use the chat button on any page or our contact form. We reply within one business day, Monday to Friday.
